Job Description
Job Title : Relationship Manager, Corporate Banking – Zambia
Industry : Banking
Location : Zambia
Salary : Competitive Salary Package + Benefits
Job Purpose
Build and maintain relationships with new and existing customers with the aim of selling the Bank’s products to the corporate institutions
Duties & Responsibilities
- Maximize account profitability by selling other products and services to the banks customers
- Drive collections in customer’s account which will be used for FX and other businesses.
- Identify and develop conglomerates banking relationships
- Ensure proper documentation throughput the credit application and availment process
- Sourcing for and monitoring of customer’s tenured investment / facilities.
- Respond promptly and satisfactorily to customer’s daily request and complaints.
- Prepare weekly and monthly statistics / performance reports for management use.
- Monitoring of the customer’s main account regularly
- Reconcile all transactions on customer’s accounts where and when necessary.
- Assist with the processing of customer’s letters of credit and invisible transactions.
- Initiate and carry out recovery action on non-performing credits facilities
- Maintain comprehensive database of the customers operational records including the existing and prospective customer data
- Perform other duties as assigned by the Head Whole sale banking.
Key Performance Indicators
of large corporate sector accounts controlled by the Bank in the countryTimeliness in delivering revenue generation reportsNumber of Corporates accounts openedTimeliness & effectiveness in completion of assigned tasksEfficiency level at executing scheduled and ad hoc assignmentsEffectiveness establishing new relationshipsTargets Assigned Vs ActualMinimum Education Qualifications
Education
Bachelors Degree
Experience
Minimum 3years in Relationship Management / Marketing experience; Credit Experience
Key Competency List
Knowledge
Internal Processes and policies of the bankGood understanding of financial services sectorBank ProductsSkill / Competencies
Interpersonal skillsAdvisory skillStrategic ThinkingRelationship ManagementNegotiation & Analytical skillProduct DevelopmentLeadership skillSelling & Marketing skillCheck Your Resume for Match
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