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Relationship Manager, Corporate Banking – Zambia

Relationship Manager, Corporate Banking – Zambia

Antal InternationalZambia
30+ days ago
Job description

Job Description

Job Title : Relationship Manager, Corporate Banking – Zambia

Industry : Banking

Location : Zambia

Salary : Competitive Salary Package + Benefits

Job Purpose

Build and maintain relationships with new and existing customers with the aim of selling the Bank’s products to the corporate institutions

Duties & Responsibilities

  • Maximize account profitability by selling other products and services to the banks customers
  • Drive collections in customer’s account which will be used for FX and other businesses.
  • Identify and develop conglomerates banking relationships
  • Ensure proper documentation throughput the credit application and availment process
  • Sourcing for and monitoring of customer’s tenured investment / facilities.
  • Respond promptly and satisfactorily to customer’s daily request and complaints.
  • Prepare weekly and monthly statistics / performance reports for management use.
  • Monitoring of the customer’s main account regularly
  • Reconcile all transactions on customer’s accounts where and when necessary.
  • Assist with the processing of customer’s letters of credit and invisible transactions.
  • Initiate and carry out recovery action on non-performing credits facilities
  • Maintain comprehensive database of the customers operational records including the existing and prospective customer data
  • Perform other duties as assigned by the Head Whole sale banking.

Key Performance Indicators

  • of large corporate sector accounts controlled by the Bank in the country
  • Timeliness in delivering revenue generation reports
  • Number of Corporates accounts opened
  • Timeliness & effectiveness in completion of assigned tasks
  • Efficiency level at executing scheduled and ad hoc assignments
  • Effectiveness establishing new relationships
  • Targets Assigned Vs Actual
  • Minimum Education Qualifications

    Education

    Bachelors Degree

    Experience

    Minimum 3years in Relationship Management / Marketing experience; Credit Experience

    Key Competency List

    Knowledge

  • Internal Processes and policies of the bank
  • Good understanding of financial services sector
  • Bank Products
  • Skill / Competencies

  • Interpersonal skills
  • Advisory skill
  • Strategic Thinking
  • Relationship Management
  • Negotiation & Analytical skill
  • Product Development
  • Leadership skill
  • Selling & Marketing skill
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    Relationship Manager • Zambia