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Human Resource Manager

Human Resource Manager

Keda Zambia Ceramics Company LimitedLusaka, Zambia
22 days ago
Job description

Job Overview :

The HR Manager is responsible for overseeing all human resources functions, including recruitment, employee relations, compensation, performance management, and staff development. This role supports business goals by ensuring a positive work environment, legal compliance, and effective HR operations. The HR Manager works closely with company leadership, provides guidance to staff, and helps build a strong, engaged, and high-performing team.

1. Employee & External Relations

  • Maintain positive employee relations across all departments.
  • Build and maintain good relationships with external partners such as the Labor Office, NSSF, and trade unions.

2. Recruitment

  • Ensure timely hiring of qualified candidates for all open positions.
  • Expand recruitment channels and grow the company’s internal talent pool.

    • 3. Compensation & Benefits

  • Ensure accurate salary processing and social welfare contributions in coordination with external HR service providers.
  • Monitor market trends and update the compensation system accordingly.
  • Propose salary increases and bonuses and manage related communication.

    • 4. Talent Management

  • Work with leadership to develop career growth, training, promotion, and retention plans.
  • Set up and oversee performance management processes.
  • Maintain complete and accurate employee records.

    • 5. HR Support & Advisory

  • Provide guidance to managers and employees on HR and employee relations matters.
  • Manage on-boarding for new hires and conduct exit interviews.
  • Lead employee engagement activities and company events.
  • Act as the main contact for external HR communications and employer branding.
  • Develop and manage the HR team to ensure high-quality support to the business.

    • 6. HR Programs

  • Support the annual employee promotion program and complete other tasks assigned by leadership.

    • Qualifications :

  • Bachelor’s degree or above.
  • Minimum of 5 years’ HR management experience, including team leadership.
  • Strong sense of responsibility, organisational awareness, and teamwork.
  • Proactive and collaborative mindset.

    • Skills and Attributes :

  • HR Knowledge
  • Solid understanding of labor laws, social welfare, and HR policies.
  • Hands-on experience in recruitment, compensation, and performance management.
  • Familiar with HR systems (HRIS) and Microsoft Office, especially Excel.

    • Leadership & Communication

  • Strong communication and interpersonal skills.
  • Able to guide, support, and coach managers and employees.
  • Skilled in conflict resolution and organisational change.

    • Planning & Organisation

  • Strong decision-making and analytical skills.
  • Able to manage multiple tasks in a fast-paced environment.
  • Organised and detail-oriented.

    • Personal Traits

  • High integrity and professionalism.
  • Responsible, proactive, and team-focused.
  • Open-minded and solution-oriented.
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    Human Resource Manager • Lusaka, Zambia