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Branch Supervisor

Branch Supervisor

PRINdola, Zambia
30+ days ago
Job description

Overview

We are hiring!

DEPARTMENT : Operations

REPORTS TO : Chief Executive Officer

PURPOSE OF THE JOB :

To coordinate and ensure smoother day to day operations and promote robust business at branch level.

KEY PERFORMANCE AREAS :

  • To ensure branch opening and closing times are adhered to.
  • To ensure all electrical, mechanical assets and vehicles are accounted for and fully functional at all times.
  • To monitor all movements and ensure that all schedules are in place.
  • To monitor all vehicle movements, fuel consumption and usage and ensure logbooks are accordingly completed.
  • To set up vehicle maintenance plan for the branch.
  • To reconcile all sales at the end of every day and ensure deposits are done accordingly.
  • To manage stock and assist in selling of company products and services.
  • On daily basis, ensure that all claims are cleared and ready.
  • To provide complete details on the performance of the branch on a monthly basis in the form of a written report.
  • To manage people in a more progressive approach towards good customer service.
  • To ensure that services are conducted on schedule and in accordance with client expectations.
  • To manage staff functions in the branch and ensure that sales are maximised.

EDUCATIONAL REQUIREMENTS :

  • Diploma in a business-related field with background in accounts, sales & marketing and people management (HR)
  • Certificate in Computer applications
  • REQUIRED COMPETENCIES :

  • Effective communication at all levels
  • Subordinate effectiveness
  • Highly assertive
  • Ability to facilitate and impart knowledge through training.
  • Pro-active and Innovative
  • Ability to make good and timely business decisions.
  • Results orientated.
  • Computer literacy (word, excel etc).
  • Should have an eye for details.
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