Restaurant Supervisor / Manager

We are seeking a highly organized and experienced Restaurant Supervisor / Manager to oversee daily operations of both the front and back of house. The ideal candidate will have excellent leadership skills, strong knowledge of restaurant operations, and the ability to deliver a great customer experience. Good computer skills and the ability to manage administrative tasks are essential.

• Key Responsibilities :

Supervise and coordinate daily restaurant operations (front and back of house)

Ensure high standards of food quality, customer service, cleanliness, and safety

Manage staff scheduling, training, and performance evaluation

Monitor inventory levels and coordinate with suppliers for stock replenishment

Handle customer inquiries, feedback, and complaints professionally

Ensure compliance with health and safety regulations

Generate daily, weekly, and monthly operational reports

Oversee cash handling and reconcile daily sales

Assist in budget planning, cost control, and profitability tracking

Work with POS systems and back-office software for inventory and reporting

Proven experience as a restaurant supervisor or manager (minimum 2-3 years)

Strong leadership and team management skills

Solid knowledge of front-of-house and back-of-house operations

Excellent organizational and multitasking abilities

Good computer literacy, including proficiency in MS Office (Word, Excel) and POS / back-office systems

Strong interpersonal and communication skills

Ability to work flexible hours, including weekends and holidays

Diploma or degree in Hospitality Management or a related field is an added advantage