Assistant Network & NOC technician

Assistant Technician – Cable TV and Internet Installation

As an assistant technician, you will work under the supervision of a senior technician and perform the following duties :

Install, configure, and test Customer Premises Equipment (CPE) at customer locations

Troubleshoot and resolve any issues with CPE or network connectivity

Educate customers on how to use CPE and answer any questions they may have

Provide friendly and professional customer service and follow-up

Adhere to safety and quality standards and procedures

To be successful in this role, you will need :

A diploma in electronics, telecommunications, or a related field

At least one year of experience in installing and repairing CPE or similar devices

A valid Class A (motorcycle) license.

A good command of English and the ability to communicate effectively with customers who speak English as a second language

A positive attitude, a strong work ethic, and a willingness to learn

We offer :

A competitive salary and benefits package

A supportive and collaborative work environment

Opportunities for training and career advancement

A chance to make a difference in the lives of our customers and communities