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Assistant – Client Engagement & Social Media

IO TechnologiesZambia

13 days ago

Job description

Location : Hybrid / Remote

Job Type : Full-Time

Industry : Artificial Intelligence | Consultancy | Training & Development

Salary : Competitive, based on experience

Application Deadline : 30 June at 12 : 00.

About IO Technologies

IO Technologies is a leading provider of GPS tracking systems, fuel sensors, dash cams, and IoT devices. We specialize in advanced telematics solutions to optimize fleet management, enhance security, and improve operational efficiency.

The Role

We are looking for a confident, well-organised and tech-savvy Assistant to support our client-facing and online activities. This is an exciting opportunity to join a fast-evolving team at the intersection of innovation, education, and technology.

You will be the first point of contact for many of our clients and followers—helping communicate our offerings and keep our digital platforms active, relevant and engaging.

Key Responsibilities

Social Media Management :
Schedule and publish content across LinkedIn, X, Facebook and other platforms
Monitor engagement and analytics
Help design simple graphics or coordinate with our creative team

Client Communication :

Answer phone calls and provide prompt, helpful responses

Advise clients on available workshops, training sessions, and consultancy offerings

Maintain a friendly, professional tone at all times

Workshop & Project Support :

Help manage workshop calendars and bookings

Provide logistical and administrative support for events

Coordinate between clients, facilitators, and our internal team

You Are Someone Who…

Has strong verbal and written communication skills

Is comfortable speaking with a range of people—from executives to newcomers

Is familiar with social media tools like Buffer, Canva, or Hootsuite

Is organised, proactive, and can manage multiple tasks at once

Has a keen interest in technology, innovation, and AI (no technical background required, but curiosity is a plus!)

Desirable Qualifications & Skills

Experience in an administrative, client service, or communications role

Familiarity with digital tools (e.g. Google Workspace, Zoom, CRM platforms)

Previous work in tech, training, or consultancy environments is a bonus

What We Offer

A supportive, innovative work culture

Opportunity to grow with an AI-focused company

Access to leading-edge AI training and knowledge

Flexible work arrangements

Regular team workshops and personal development sessions

Please note that all Applications with attachments will be considered unsuccessful.

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Assistant • Zambia