Computer • Zambia
Full Grade 12 school certificate, bachelors degree in information technology, Computer Science or equivalent with a minimum of 3 years in a senior helpdesk or technical role.Must be a paid up membe... Show more
This role plays a critical part in improving model performance by creating high-quality datasets used for object detection, image classification, segmentation, tracking, and other visual recognitio... Show more
This role is within the Sales Department of Epson Europe B.Consumer Print products in Zimbabwe.Be first point of contact for all retailers / resellers (T2) in Zimbabwe for consumer print business.M... Show more
AI – Shaping the Future of Artificial Intelligence 🌍.Sigma is a leading global technology company specialized in data collection and annotation for Artificial Intelligence.With over 30 years of ex... Show more
Our Client in the Financial Service Sector is looking to hire four (4) Bank Clerks.The selected candidate will be responsible for processing cash deposits, pay out cash against authorised cash with... Show more
PRE-QUALIFICATION OF SUPPLIERS – PROVISION OF SERVICES FOR THE PERIOD OF 2026/2029.The International Institute of Tropical Agriculture (IITA) is a non-profit institution that generates agricultural... Show more
Splash is an international development organization founded in 2007 and headquartered in Seattle, Washington, USA.In 15 years, we have reached nearly 1,000,000 children in cities around the world.I... Show more
Senior Diesel Mechanic/Working Foreman .Lumwana/Manyama - Batching plant.Monday to Friday, 7am to 5pm, Saturday 7am to 1pm (subject to operational requirements given industry nature) .To oversee an... Show more
To assist with technical support for products in Zambia.This includes providing on-site assistance during trials and demonstrations, as well as supporting customers.Provide technical support and on... Show more
Are you a passionate graduate seeking a dynamic career?.Alistair Logistics Zambia invites you to join our team and explore the exciting realm of logistics.We offer challenging opportunities, a supp... Show more
Job Title: IT Service Desk Lead
Qualifications: Full Grade 12 school certificate, bachelors degree in information technology, Computer Science or equivalent with a minimum of 3 years in a senior helpdesk or technical role. Must be a paid up member of ICTAZ.
Responsibilities: To lead and oversee the IT Service Desk team to ensure efficient, customer-focused delivery of technical support services. Supervise daily operations, manage ticket queues, and act as the escalation point for complex issues. Provide mentorship, performance oversight, and continuous development for team members while promoting best practices and process improvements. Collaborate with other IT functions and external vendors to resolve issues, maintain service quality, and ensure compliance with defined SLAs.
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