Jobs in Zambia

Last updated: 23 hours ago

Technical Support Team Lead

Bridging Gap Solutions LtdZambia

Digital Marketer (Jos)

Smart GateZambia

Smart Gate Technologies and Consulting ' is a Digital Employ-ability Business that leverage technology to reduce unemployment and upscale skill development across borders.Smart Gate Technologies an...Show moreLast updated: 30+ days ago

Request for Expression of Interest – Individual Consultant Services

International Institute of Tropical AgricultureZambia

INTERNATIONAL INSTITUTE OF TROPICAL AGRICULTURE (IITA).TECHNOLOGIES FOR AFRICAN AGRICULTURAL TRANSFORMATION (TAAT) PHASE II. TAAT PROGRAM MANAGEMENT UNIT (PMU).REQUEST FOR EXPRESSIONS OF INTEREST.IN...Show moreLast updated: 4 days ago

Multiple Positions

Agrizam Investments LimitedZambia

Agrizam Investments Limited is seeking highly motivated, reliable and honest individuals to join our team for the / farming season. We are a leading Zambian company specialising in the supply and di...Show moreLast updated: 17 days ago

Regional Program Manager – 18+ Ending Child Marriage in MEESA

Plan InternationalZambia

Plan International is an independent development and humanitarian non-governmental organization that advances children’s rights and equality for girls. We believe in the power and potential of every...Show moreLast updated: 18 days ago

Solar Energy Promoter (SEP)

d.lightZambia

Our “Pay As You Go” hardware, cloud, and credit systems enable customers to access reliable power through our solar products. With over 20 million products sold impacting million people, we aim to t...Show moreLast updated: 18 days ago

Driver

AB Bank ZambiaZambia

High School Graduate High School Graduate.Minimum Grade 12 Certificate, mechanical knowledge as an added advantage.Strong Communication & interpersonal Skills. Valid CLASS C SADC driver’s license.Dr...Show moreLast updated: 17 days ago

Faculty and Programme Leader in Computer Science and Information Technology – Unicaf University

Unicaf UniversityZambia

Unicaf University is an independent, accredited university, offering high-quality.Unicaf University in Zambia is growing and looking for applications from suitably qualified.Faculty and Programme L...Show moreLast updated: 18 days ago

Heavy Equipment Mechanics x2

KUMA INVESTMENTS CO LIMITEDZambia

We are seeking experienced and dedicated Heavy Equipment Mechanics to join our dynamic team.Relevant technical qualification or degree / diploma in Mechanical Engineering, Heavy Equipment Repair, or ...Show moreLast updated: 18 days ago

Terms of Reference – Preparation of a Position Paper on the need for renewable energy for community climate resilience

Zambia Governance FoundationZambia

Preparation of a Position Paper on the need for renewable energy for community climate resilience.The Zambian Governance Foundation (ZGF) is dedicated to strengthening local communities and civil s...Show moreLast updated: 18 days ago

Online English Teacher

YiYi EnglishZambia

Since 2017, YiYiEnglish has been providing high quality English lessons to students in China.Our goal is to provide an excellent, accessible educational opportunity to our students.If you’re a qual...Show moreLast updated: 30+ days ago

Virtual Assistant

Impact EnterprisesZambia

We are a for-profit social enterprise delivering top-quality data annotation and virtual assistant services.Since , we’ve collaborated with global companies in marketing, AI, and software to stream...Show moreLast updated: 18 days ago

Multiple Positions

MULUNGUSHI UNIVERSITYZambia

Pursuing the frontiers of knowledge.The Council of Mulungushi University is an equal opportunity employer and is inviting qualified and sufficiently motivated individuals to apply for the following...Show moreLast updated: 18 days ago

Readvertised consultancy for developing an interactive application for users on iOS and Android.

FIAN ZambiaZambia

FIAN Zambia is a human rights organisation advancing the right to food in Zambia.FIAN International, a global human rights organisation for the right to food since. Since our establishment we have b...Show moreLast updated: 18 days ago

Need Expert Support with Excel? We’ve Got You Covered!

MS Excel TrainerZambia

Excel functions, formulas, or tools.You can choose to learn only what you need—.Take the guesswork out of Excel—reach out and let’s get started.Show moreLast updated: 23 hours ago

Agroforestry Technical Advisor (re-advertised)

WeForest ZambiaZambia with regular travels to Malawi

WeForest is an international non-profit organization dedicated to restoring forests and landscapes for climate, people, and the planet. With projects in Argentina, Brazil, Ethiopia, Tanzania, Malawi...Show moreLast updated: 12 days ago

Senior Accountant

TYCHE GLOBAL LOGISTICS LIMITEDZambia

We are seeking a highly skilled and hands-on senior Accountant to join our dynamic team and take full responsibility for the financial management and compliance. Financial Management & Reporting.Pre...Show moreLast updated: 10 days ago

Software Engineer

FlourishZambia

We provides IT services and consulting tailored for small healthcare businesses and private practices.Our mission is to help providers enhance efficiency, ensure data security, and adopt cost-effec...Show moreLast updated: 4 days ago

Domestic Chef

Private ResidenceZambia

Cooking breakfast, lunch and dinner for owners daily as required by schedule.Providing occasional light snacks as required. Record favorite meals of the family and work continuously on new recipes.W...Show moreLast updated: 18 days ago

Nutrition Field Supervisors

M31 ResearchVarious Districts across Zambia

M31 Research is seeking experienced Nutrition Field Supervisors to support the implementation of upcoming nutrition-focused evaluations and surveys. The role involves overseeing field teams conducti...Show moreLast updated: 18 days ago

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Technical Support Team Lead

Bridging Gap Solutions LtdZambia

18 days ago

Job description

We’re seeking an experienced Technical Support Team Lead to oversee our technical support team and deliver impressive system presentations and demos. The ideal candidate will have a strong technical background in Enterprise Resource Planning (ERP), Risk Management Systems, Payment Systems, Telephony, CRM and Software as a Service (SaaS), leadership experience, and excellent communication skills.

Key Responsibilities :

Lead and manage a team of technical support professionals
Deliver engaging system presentations and demos to technical and non-technical audiences
Provide technical expertise and guidance to the team on ERP, Risk Management Systems, Payment Systems, Telephony, CRM and SaaS
Develop and implement technical support processes and procedures
Collaborate with cross-functional teams to resolve complex technical issues
Provide 2nd line support to clients both internal and external
Track support issues and analyse them from an incidence, problem and change management perspective
Provide period reports to management and advise on areas of customer concern

Requirements :

Degree in Computer Science, Information Technology, or related field

Certification in ITIL will be an added advantage

Minimum 4-7 years of experience in technical support, software development, or a related field, with experience in ERP, Risk Management Systems, Payment Systems, Telephony, CRM and SaaS

Proven leadership experience and ability to manage complex projects

Excellent presentation, demonstration, and interpersonal skills

Familiarity with industry trends, best practices, and standards

Nice to Have :

Experience with specific ERP systems (e.g., SAP, Oracle)

Knowledge of risk management frameworks and payment system regulations

Experience with cloud-based technologies and SaaS platforms

What We Offer :

Competitive salary and benefits package

Opportunities for professional growth and development

Collaborative and dynamic work environment