Leading international fast-food franchise is expanding their operations. Seeking skilled Shift Supervisors to oversee multiple restaurant teams.
The ideal candidate will have experience in executing the restaurant plan by running the shift in line with company systems and the management of all franchise systems and processes.
Duties and Responsibilities :
- Run restaurant teams and ensure the smooth operation of the shift
- Ensure smooth shift handover
- Supervise staff and provide training
- Ensure compliance with health and safety regulations
- Assist with the rollout of new products were needed
- Act as brand ambassador at community / commercial events
- Provide support for restaurants in your area
- Embrace and embed new and / or changes to systems and processes
Competencies, Skills and Other Requirements
Minimum 2-4 years of previous experience in the supervising diverse workforce, in the fast-food restaurant / hotel industryMust be a Zambian national with a clear criminal historyTertiary qualification / diploma in retail / hospitality is highly advantageousA valid driver's license is advantageousBasic HR / disciplinary / grievance processPC proficiencyHigh customer focusStrong communication skills, at all levelsShortlisted candidates may be required to take and pass an online assessment.Background checks (academic, reference and other forensic checks will be conducted)Applicants who have not been contacted directly by a consultant via email / SMS / telephone call within two weeks of applying should assume their application is unsuccessful.
If you meet the requirements and would like to join a leading franchise group, we would like to meet you. Apply now to be part of our dynamic team, click on the APPLY button to upload your CV to our database.