Credit Officer

Overview

We are recruiting!

Our client in Solwezi, is looking for a Credit Officer to join their team for a job vacancy within the microfinance industry.

To apply, or for more information, follow the link below.

Credit Officer

The Credit Officer’s job description covers but is not limited to the following responsibilities :

OVERVIEW

The credit officer’s twofold role and the collaborative nature of their working relationship means :

First, the Credit Officer, must work with the relationship managers to ensure they take good care of their existing client base. This means :

• Helping to keep in regular contact with clients to find out when they have new needs for facilities,
• To find out when they expect payment of their existing loans,
• To find out as quickly as possible if there’s an issue with an outstanding loan and work quickly and efficiently to find solutions,
• To anticipate as much as possible the needs of their clients, thus offering a personalized and dedicated service.

Second, they must develop their business beyond their existing client list. This means :

The Credit Officer must also take great care in growing their loan book organically with performing loans. The collaborative nature of this role further means that teams must collaborate among each other, between all offices. Credit Officers should have knowledge of what is happening in all offices and be able to assist each other. They must work together with Relationship Managers and Documentation Specialists seamlessly to build the necessary reports by the deadline, being quick to communicate any unexpected event that may delay delivery.

Finally, the Credit Officer must ensure the credit report is ready every month on the day specified, and that it represents a usable snapshot of the company position, offering valuable decision-making insight to management and the team.

“All candidates are required to obtain their ZAQA certification from the Zambia Qualifications Authority (ZAQA) ”