Shop Supervisor / Manager

We are seeking a highly motivated and experienced Shop Supervisor to join our team in mumbwa or serenje. The successful candidate will be responsible for overseeing the day-to-day operations of our shop(wholesale and retail), ensuring excellent customer service, and driving sales growth.

Requirements :

Minimum Diploma in Business Administration, Management, or related field

At least 1 year of experience in a supervisory role

Proven track record of success in a retail environment

Excellent communication, leadership, and problem-solving skills

Responsibilities :

Supervise shop staff to ensure excellent customer service and efficient operations

Manage inventory, stock levels, and supply chain logistics

Implement sales strategies to drive growth and meet targets

Maintain a safe and secure shopping environment

Analyze sales data and provide insights for business improvement.