Jobs in Lusaka, zambia

NPS 05 – Inspector (8) ( Permanent & Pensionable)

Location : Lusaka Province

Closing Date : May 08, 2025

Job Description

The Inspector is mandated to enforce compliance with the NPS Act by employers, with a strategic focus on maximizing revenue collection and improving the integrity of member information to achieve zero-day benefit payments. The role also includes initiating and managing legal proceedings against defaulting employers, serving as a critical mechanism for strengthening compliance and upholding the Authority’s enforcement mandate.

Key Responsibilities

• Conduct thorough inspections and compliance audits of employers to assess alignment with the NPS Act and drive continuous improvement in adherence to statutory obligations.
• Spearhead legal enforcement efforts by initiating and managing timely prosecutions of defaulting employers, reinforcing the Authority’s mandate to deter non-compliance.
• Prepares court documents and submissions to ensure rulings are made in favour of the Authority.
• Reviews all Settlement Orders and other legal agreements entered by the Authority to protect the interests of the Authority.
• Enforces court action to ensure the Authority is protected from the adverse consequences of non – compliance with court orders.
• Represent the Authority in Court.
• Establish cross-functional collaborations with the Data Analytics, Accounts Management and KYC Units to identify, monitor and take action on high-risk employers, particularly those with significant liabilities.
• Facilitate the recovery of unpaid contributions and penalties, ensuring timely and compliant action in accordance with NAPSA policies and procedures.
• Drive employer education initiatives to enhance understanding of legal obligations and foster a proactive compliance culture.
• Bridge the information gap through structured sensitisation campaigns targeting both employers and employees.
• Support benefit administration processes by enabling member account clean-ups in collaboration with the Data Clean Up project and verifying claim eligibility to ensure timely and accurate benefit payouts.
• Conduct assessments of employer systems and processes to identify operational vulnerabilities, inform compliance interventions and develop tailored enforcement strategies.
• Monitor emerging compliance trends and recommend policy and legal reforms to address enforcement gaps and strengthen the regulatory framework.
• Prepare comprehensive compliance reports and enforcement summaries to support data-driven decision-making and track the effectiveness of enforcement actions.
• Engage with stakeholders across sectors to promote shared responsibility in enhancing compliance and expanding NAPSA’s reach among employers.
• Utilise digital compliance tools and platforms to monitor employer behaviour, manage enforcement timelines and streamline the reporting of non-compliance.
• Develop and apply early warning indicators to proactively identify employers at risk of default and initiate timely pre-emptive engagement or enforcement measures.
• Perform additional duties as may be assigned by supervisory leadership, in alignment with the strategic direction of the Authority.

Minimum Qualifications

Minimum Experience Required