Branch Manager – Supermarket

Overview

We are Recruiting!

Our client, a high-volume retail supermarket, is looking for a Branch Manager to join their team.

If you are interested or would like to know more, please click the link below.

Role Overview

We are seeking a dynamic and results-driven Branch Manager to lead the operations of a high-volume retail supermarket. The ideal candidate will be responsible for overseeing all aspects of store performance , including sales, staff management, inventory control, customer service, and compliance. This role demands strong leadership, commercial acumen, and a hands-on approach to retail excellence.

Key Responsibilities

• Lead daily store operations to ensure efficiency, profitability, and customer satisfaction
• Manage and motivate a diverse team of supervisors, cashiers, merchandisers, and support staff
• Monitor sales performance and implement strategies to meet revenue and margin targets
• Oversee inventory management, stock replenishment, and shrinkage control
• Ensure compliance with health and safety regulations, company policies, and statutory requirements
• Handle customer queries and complaints with professionalism and urgency
• Coordinate with head office on promotions, pricing, and supply chain logistics
• Prepare and submit operational reports, including sales, expenses, and staff performance
• Drive continuous improvement in service delivery, store presentation, and team productivity

Qualifications & Experience