Project Coordinator

Job Title : Project Coordinator

Department : Operations

Reporting To : Head of Operations

Location : Lusaka, Zambia

Job Purpose

The Project Coordinator will be responsible for coordinating and overseeing all projects and events for

cGrate Zambia Limited. The role ensures that all stakeholders are effectively engaged, timelines are

met, and deliverables are achieved efficiently. The Project Coordinator will serve as the central point

of contact for coordinating with the Business Analyst at cGrate International to ensure that products

and services developed internationally are properly implemented, documented, and aligned with

business objectives. Additionally, the role will oversee the planning and execution of cashless

events, ensuring that all departments and partners are aligned for successful delivery.

Key Responsibilities

Coordinate all projects and events across departments to ensure efficiency, alignment, and

successful delivery.

Serve as the primary liaison between cGrate Zambia and the Business Analyst at cGrate

International for the implementation and documentation of new products and services.

Oversee the planning, coordination, and execution of cashless events, ensuring smooth

operations and stakeholder engagement.

Develop and maintain comprehensive project documentation including project plans, reports,

risk logs, and lessons learned.

Monitor project progress, identify potential risks or delays, and proactively recommend

solutions.

• Ensure that all projects and events are delivered on time, within scope, and within budget.

Coordinate cross-functional teams, external stakeholders, and service providers to achieve

project and event objectives.

Provide regular updates and reports to the Head of Operations on the status of ongoing

projects and events.

Qualifications & Experience

Key Skills & Competencies