Bicycle Fleet Manager

Job Posting for Hands-On Bicycle Fleet Manager

Position : Hands-On Bicycle Fleet Manager

Location : Lusaka

Salary : Fixed salary + Performance bonuses

About Delivery Company :

We are an up-and-coming delivery platform that provides a reliable service through bicycle riders. We are looking for an experienced, hands-on Fleet Manager to help oversee our growing team of bicycle riders. The role involves both management and operation tasks, ensuring that the fleet runs smoothly and efficiently.

Key Responsibilities :

Daily Rider Supervision :  Ensure riders are active, on time, and meet daily targets (K40 per day).

Recruitment & Onboarding :  Actively recruit and onboard new bicycle riders, and train them on the platform’s policies and systems.

Fleet Management :  Monitor bike conditions, coordinate with repair shops, and ensure minimal downtime for bikes.

Performance Tracking :  Track rider performance and help solve any issues that may arise (e.g., payments, rider concerns).

Community Outreach :  Collaborate with bicycle shops and local communities to attract more riders to join the fleet.

Rider Support :  Address rider complaints, ensuring they have a positive experience with the platform.

Requirements :

Proven experience in fleet management, logistics, or recruitment (preferred)

Strong leadership and problem-solving skills

Ability to manage a team and take full responsibility for day-to-day operations

Good communication skills and ability to interact with riders and vendors

Willingness to be hands-on and involved in the operational side of the business

Access to a phone and internet to manage riders and track operations

Compensation :

Fixed salary based on experience

Performance bonuses based on recruitment targets and rider retention

Additional bonuses for maintaining a high-performing fleet

If you are passionate about logistics and enjoy working with people, this is an excellent opportunity to grow with Letstwende.